7 key business tasks to outsource to a Virtual Assistant

Is anyone else feeling overwhelmed by their to-do list? We totally understand! Businesses grow when you work ON it rather IN it. Fortunately, you don’t have to tackle everything on your own. A virtual assistant (VA) can be a great help, but what tasks should you delegate, and which ones should you handle yourself?

Putting together a job description for your Virtual assistant will get easier by the end of this article! Here are 7 key business tasks to outsource to a Virtual Assistant;

1. Email management

For many entrepreneurs, emails can be a major drain on time. Picture this: you’re focused on a task, really in the zone, and then a new email notification interrupts you. Virtual assistants can offer valuable administrative support by managing emails and responding promptly. You check the email out of curiosity, and before you realize it, your momentum is gone.
The email management tasks to outsource to a Virtual Assistant:

• Email filtering
• Email organization
• Calendar management

2. Customer Support

Nurturing client relationships should be your top priority. With a busy schedule and a whole lot of work on the table there is a chance you miss calls which might reflect badly on your business. 

Hiring a virtual assistant helps ensure your customers feel appreciated after a sale, making them more likely to return or recommend you. Your virtual assistant can handle regular customer care calls to check in after their purchase. This not only enhances the value of your product or service but also helps foster lasting relationships.
Some of the customer support tasks to outsource to a virtual assistance are;

• Investigating escalations
• Processing refunds
• Following up with customers after problem resolutions
• Fostering relations by sending birthday cards, thank you notes, and small gifts to your key partners and clients.

3. Social media management

Social media management can take hours away from your day. It’s better to delegate the tasks so you could focus more on the growth and strategies.Virtual assistants are a great way to help you as you train them according to your way and style, it will help you to achieve more without altering the quality of your social media content.
Tasks to outsource to a virtual assistant for social media management:

• VA can draft and schedule  posts 
• Maintain an online presence by engaging with followers
• Moderate comments and filter inappropriate content
• Update social media pages from time to time
• Maintain a consistent brand image across channels

4. Data entry

Outsourcing data entry work to VA will help you focus on the core job functions. As a matter of fact data entry is one of the earliest and most in-demand virtual assistant service. 

• To verify or scrub customer records
• Retrieving specific data
• Exporting databases into readily usable file formats.

Having a VA manage your data ensures more accurate records and provides easier, organised access for teams.

5. Website maintenance

You shouldn’t be worried about an added seat in your office for a web developer to update the website from time-to-time when you can easily get support from a virtual assistant!
Tasks to outsource to a virtual assistant:

• Monitoring your sites for updates
• Updating plugins and platforms for website security
• Maintain backups for keeping valuable data secure.

6. Bookkeeping

Handling all the accounting nitty gritties along the way can get even more complicated. For that matter, you need to keep your records organised and updated.
Here comes the role of a virtual assistant trained under your supervision for your help: 

• Maintaining financial records on softwares like QuickBooks or Xero.
• Generating payment reminders
• Creating and sending invoices 

Worried about trusting a stranger for such tasks? Firstly, we look for specialised bookkeeping virtual assistants with lots of references. And then there is always an option to have the VAs sign a non-disclosure agreement to make the process safe for your business. 

7. Lead generation and outreach

Did you know that 50% marketers consider lead generation and outreach a top priority in their marketing campaigns?
This strategic move is crucial for the business to expand, boost sales and increase client base.

There are a number of tasks you can delegate to a virtual assistant that can assist your lead generation efforts, Some are:

• Conducting market research 
• Identify potential leads
• Curate contact list and do frequent follow ups
• Initiate email or social media outreach campaigns
• Come up with innovative campaign ideas
• Nurture leads and qualify prospects

Furthermore, a Visual explanation of the most crucial step of lead generation: Source

While the VAs can manage all of the above, you can meet your sales targets and close the deals more efficiently without stressing about personalised outreach and lead generation! 

Hire through DelightXM: Start with task outsourcing to Virtual Assistants!

DelightXM is equipped with highly trained virtual staff to handle everything from administrative to specialised support enabling you to focus on your sales efforts while saving time and resources. Ultimately driving growth and revenue for your business. 

Schedule a call with us today to know how we can help your business grow! In addition to our virtual assistant services, we offer comprehensive inbound, outbound, and chat support solutions designed to enhance your customer service experience.